Hotel Selva y Mar, Isla Holbox

Pet fee: MXN 500 per pet (varies based on length of stay) Service animals are exempt from feesHousekeeping fee: MXN 400 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cleaning fee: MXN 400 per accommodation, per stay (varies based on unit and length of stay) We have included all charges provided to us by the property.

24-hour pool accessReservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not served at this property. A car is recommended for transportation to and from this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with special check-in instructions and lockbox information. The host will greet guests on arrival.A virtual front desk provides assistance to guests. Please be aware that 3 cats and 3 dogs reside at this property. Quiet hours are enforced at the property from 11:00 PM to 8:00 AM. Information provided by the property may be translated using automated translation tools. Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashCashless transactions are availableAir conditioning and heating are not providedOnsite parties or group events are strictly prohibitedThis property uses solar energySafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lightingThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.