Contact us
Reach our team for bookings, fare questions, and account help.
Manage an existing booking
Most changes can be done yourself. Look up tickets and PNRs in Find booking, or sign in to My bookings to download e-tickets, cancel, or request changes.
Send us a message
The quickest way to reach us. Your message goes straight to our support inbox.
Email support
Prefer email? Write to info@ratecheck.travel with your booking reference or PNR, the passenger name as on the ticket, your travel date and route, and a short description of the issue.
Partnerships and press
For media or commercial enquiries, email info@ratecheck.travel with the subject “Partnership” or “Feedback”.
Company details
RateCheck.travel is a business name of Fayyaz Travels Pte. Ltd., 2 Tannery Road, #03-03 Cencon Building, Singapore 347720. STB Travel Agent Licence No. TA03463.