Sannomaru Stay, Kumamoto

House Rules [Important] In rare cases, the email from this facility has not arrived at the guest. (Please cancel the domain refusal of @ client.airhost.co) In order to prevent the situation where you cannot enter the room, please be sure to send the e-mail from the facility at the time of reservation confirmation and the day before and on the day of your stay, the following address Please contact us. owners.inn@gmail.com It is expected that it will be sorted into "junk mail" and "promotion" by the automatic sorting function set by the smartphone. Please check all receiving folders from the day before. 1) Check-in is from 15:00 to 18:00. Please be sure to contact us in advance if it will be after 18:00. 2) We do not allow non-guests to enter the room. If there is a room other than the guest, we will charge an additional fee regardless of whether you stayed. 3) If the used tableware / cooking utensils are left uncleaned, a separate cleaning fee will be charged. 4) Hair dyeing indoors is prohibited. A separate cleaning fee will be charged upon discovery. 5) If you do not have an address in Japan, please send the passport photos of all the guests before check-in. 6) There is no host at the facility (with a security camera). Please take the room key from the local key box. * We will inform you how to unlock on the day of your stay. 7) Bed-making will be done according to the number of people reserved. Please note that 1 to 2 people can use a single bed, 3 to 4 people can use a mattress, and 5 people can use a sofa bed. 8) We will only reply to your inquiries within the following time. Thank you for your understanding. Weekdays (Monday-Friday): AM9-PM9 Weekends (Saturday / Sunday / Holiday): AM9-PM3 Check In/Check Out Policy Check In: 15:00 Check Out: 10:00 Last Check In: 18:00.