-
Hotel 28, Cancun
AV. XELHA SM 27 MZ 14, LT 13-01, Cancun, QROO, Mexico, 77509Show on map
- Taxes included · no booking fees
- Check-in from 3:00 PM
About this property
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Make yourself at home in one of the 13 individually decorated guestrooms, featuring kitchens. Your memory foam bed comes with down comforters and Egyptian cotton sheets. 45-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
The property will be renovating from May 1 2026 to July 1 2026 (completion date subject to change). The following areas are affected: Exterior Guests will have access to the following alternate facilities during the renovation:Outdoor poolRecreational facilities Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Visa, Debit cards, Cash, American Express, Mastercard
A stay at Hotel 28 places you in the heart of Cancun, a 1-minute drive from Mercado 28 and 5 minutes from Cancun Mall. This hotel is 5.1 mi (8.1 km) from Langosta Beach and 5.3 mi (8.5 km) from Tortuga Beach.
In Cancun (Downtown Cancun)
English, Spanish
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Continental breakfasts are available daily from 9:00 AM to 11:00 AM for a fee.
The front desk is staffed during limited hours. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer. Mercado 28 - 0.2 km / 0.1 mi Plaza 28 - 0.7 km / 0.4 mi Xbalamqué Theater - 0.8 km / 0.5 mi Las Palapas Park - 0.9 km / 0.6 mi La Sagrada Familia Parish - 1 km / 0.6 mi Mercado 23 - 1.3 km / 0.8 mi Extreme Adventure - 1.3 km / 0.8 mi Ceviche Square - 1.3 km / 0.8 mi Benito Juarez Municipal Building - 1.4 km / 0.8 mi Mercado Ki Huic - 1.5 km / 0.9 mi Cancun Cultural House - 1.6 km / 1 mi Beto Avila Baseball Stadium - 1.6 km / 1 mi Andres Quintana Roo Stadium - 1.7 km / 1.1 mi Plaza Las Americas - 2.5 km / 1.6 mi Las Plazas Outlet Cancun - 2.5 km / 1.6 mi The preferred airport for Hotel 28 is Cancun Intl. Airport (CUN) - 18.1 km / 11.2 mi
Most popular facilities
Wifi
Parking
Breakfast
Pool
Beach Shuttle
Front Desk
Wheelchair Accessible
Beach Towels
Choose your room
Pick your dates to see live room prices and cancellation rules.
Facilities of Hotel 28, Cancun
14 amenitiesHighlights
Wifi
Parking
Breakfast
Pool
Beach Shuttle
Front Desk
Wheelchair Accessible
Beach Towels
Internet1
- Wifi
Parking1
- Parking
Food & drink1
- Breakfast
Wellness2
- Pool
- Swimming Pool
Services3
- Beach Shuttle
- Airport Transportation
- Front Desk
Accessibility1
- Wheelchair Accessible
General5
- Beach Towels
- Entertainment Area
- Smoking Area
- Terrace
- Casino
House rules
Check-in
From 3:00 PM – 9:30 PM
Minimum age to check in: 16
Check-out
From 12:00 PM
Cancellation / prepayment
Cancellation charges depend on the room rate you select. See the penalty timeline under each room option above.
Fees & extras
Fee for continental breakfast: approximately MXN 150 for adults and MXN 120 for childrenAirport shuttle fee: MXN 850 per vehicle (maximum occupancy 8) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 85.40 per accommodation, per night We have included all charges provided to us by the property.
Know before you go
Pool access available from 9:00 AM to 10:00 PM.No pets and no service animals are allowed at this property. Guests can access their rooms with a mobile device.
Special instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
What's nearby
No nearby places found for this location yet.
Guest reviews
Verified feedback from guests who booked this property on RateCheck.
3
Reviews are published after a completed stay and checked against your booking.
What guests are saying
Fetching verified guest reviews…
Add dates to see prices
Select dates
Hotel 28, Cancun
November 2026
SuMoTuWeThFrSa
December 2026
SuMoTuWeThFrSa
Rooms
1
Adults
2
Children
0
1 night · 2 adults · 1 room