Casa Luna Tankah, Tulum

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash Professional property host/manager Cash deposit required Property confirms they are implementing guest safety measures No rollaway/extra beds available Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Guests are provided with free hand sanitizer Property is cleaned with disinfectant Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Staff wears personal protective equipment Essential workers only - NO Commonly-touched surfaces are cleaned with disinfectant No elevators. Maximum number of pets per room 3 Pets allowed (no fees) Pets allowed. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.