Au Co Art Classic Hotel & Spa, Hanoi

Know Before You Go This property offers transfers from the cruise terminal and train station (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Set meals are served in guestrooms only (no menus or public dining). Check-in Instructions Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special Instructions If you are planning to arrive after 5:30 AM please contact the property at least 24 hours in advance using the information on the booking confirmation.Optional Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: VND 299000 for adults and VND 299000 for children (approximately) Self parking fee: VND 250000 per night Early check-in fee: VND 699000 (subject to availability) Late check-out fee: VND 699000 (subject to availability) Crib (infant bed) fee: VND 699000.0 per nightRollaway bed fee: VND 699000.0 per night Laundry fee: VND 170000 per day Service fee: VND 500000 per daySpa fee: VND 700000 per day Credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.