Goroomgo Star Palace Lucknow

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Property follows sanitization practices of COVID-19 Guidelines (WHO) Gap period enforced between guest stays - 24 hours Property follows sanitization practices of Operational Recommendations for Hotels (FHRAI - India) Shield between guests and staff in main contact areas Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert) Property follows sanitization practices of Safe Travels (WTTC - Global) Temperature checks are available to guests Guest accommodation is sealed after cleaning Social distancing measures are in place Staff temperature checks are conducted regularly Guests are provided with free hand sanitizer Property is cleaned with disinfectant Property follows sanitization practices of WELL Health-Safety Rating (IWBI) Cashless transactions are available Staff wears personal protective equipment Food service has been amended for enhanced safety Bed sheets and towels are washed at a temperature of at least 60°C/140°F Masks are available to guests Electrostatic spray is used for disinfection Contactless check-in is available Protective clothing is available to guests Essential workers only - NO Gloves are available to guests Property does not offer onsite COVID-19 testing Property follows sanitization practices of COVID-19 Guidelines (CDC) No elevators Property does not require health documentation at check-in Contactless check-out is available Property confirms they are implementing guest safety measures Contactless food service / room service is available Individually-wrapped food options are available Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available for dinner Individually-wrapped food options are available through room service Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Property follows sanitization practices of Bureau Veritas (3rd party expert - Global) Commonly-touched surfaces are cleaned with disinfectant. Service animals not allowed Pets not allowed. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.