Suites Chac Chi, Isla Mujeres

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Professional property host/manager Shield between guests and staff in main contact areas LGBTQ friendly Property confirms they are implementing guest safety measures Temperature checks are available to guests Social distancing measures are in place Staff temperature checks are conducted regularly Property is cleaned with disinfectant Guests are provided with free hand sanitizer Property confirms they are implementing enhanced cleaning measures Staff wears personal protective equipment Bed sheets and towels are washed at a temperature of at least 60°C/140°F Essential workers only - NO Limited hot water onsite No cribs (infant beds) available No rollaway/extra beds available Commonly-touched surfaces are cleaned with disinfectant No elevators. Service animals not allowed Pets not allowed. There is limited hot water on site. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.