Naturels Cave House, Ürgüp

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector Professional property host/manager Temperature checks are available to guests Social distancing measures are in place Staff temperature checks are conducted regularly Guests are provided with free hand sanitizer Property is cleaned with disinfectant Cashless transactions are available Property follows regional sanitization guidelines Safe Tourism Certification Program (Turkey) Staff wears personal protective equipment Bed sheets and towels are washed at a temperature of at least 60°C/140°F Masks are available to guests Contactless check-in is available Protective clothing is available to guests Property does not offer onsite COVID-19 testing No rollaway/extra beds available Property follows sanitization practices of COVID-19 Guidelines (CDC) No elevators Property does not require health documentation at check-in Contactless check-out is available Property confirms they are implementing guest safety measures Individually-wrapped food options are available Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available for dinner Individually-wrapped food options are available through room service Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Commonly-touched surfaces are cleaned with disinfectant. Maximum number of pets per room 1 Pet max weight (per pet) in lb is 33 Only dogs and cats are allowed Pet max weight (per pet) in kg is 15 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC). This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.