The Lodge at Chichen Itza, Tinum

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit Professional property host/manager Gap period enforced between guest stays - 24 hours Temperature checks are available to guests Social distancing measures are in place Staff temperature checks are conducted regularly Guests are provided with free hand sanitizer Property is cleaned with disinfectant Cashless transactions are available Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Staff wears personal protective equipment Food service has been amended for enhanced safety Bed sheets and towels are washed at a temperature of at least 60°C/140°F Contactless check-in is available Essential workers only - NO Property does not offer onsite COVID-19 testing No cribs (infant beds) available No rollaway/extra beds available No elevators Property does not require health documentation at check-in Property confirms they are implementing guest safety measures Individually-wrapped food options are available Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available for dinner Individually-wrapped food options are available through room service Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Commonly-touched surfaces are cleaned with disinfectant. Service animals not allowed Pets not allowed. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions. Contactless check-in is available. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.