Smart Hotel Gallery House, Palermo

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Gap period enforced between guest stays - 24 hours Shield between guests and staff in main contact areas Property follows sanitization practices of Safe Travels (WTTC - Global) Temperature checks are available to guests Social distancing measures are in place Guest accommodation is sealed after cleaning Staff temperature checks are conducted regularly Property is cleaned with disinfectant Guests are provided with free hand sanitizer Noise-free rooms not guaranteed Staff wears personal protective equipment Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy) Cashless transactions are available Masks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Food service has been amended for enhanced safety Essential workers only - NO Protective clothing is available to guests Contactless check-in is available Electrostatic spray is used for disinfection Gloves are available to guests Masks are compulsory at the property Contactless check-out is available Property confirms they are implementing guest safety measures Contactless food service / room service is available Individually-wrapped food options are available Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available through room service Individually-wrapped food options are available for breakfast Commonly-touched surfaces are cleaned with disinfectant. Service animals are allowed Service animals are exempt from fees/restrictions Pets not allowed. You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 1.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details. Front desk staff will greet guests on arrival.