Hotel Monna Lisa, Florence

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Pets not permitted in the restaurant. Professional property host/manager Contactless check-out is available Shield between guests and staff in main contact areas Property confirms they are implementing guest safety measures Contactless food service / room service is available Temperature checks are available to guests Social distancing measures are in place Staff temperature checks are conducted regularly Property confirms they are implementing enhanced cleaning measures Guests are provided with free hand sanitizer Property is cleaned with disinfectant Cashless transactions are available Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy) Staff wears personal protective equipment Food service has been amended for enhanced safety Bed sheets and towels are washed at a temperature of at least 60°C/140°F Masks are available to guests Electrostatic spray is used for disinfection Contactless check-in is available Protective clothing is available to guests Masks are compulsory at the property No rollaway/extra beds available Commonly-touched surfaces are cleaned with disinfectant. Pet max weight (per pet) in lb is 22 Pet max weight (per pet) in kg is 10 Pets allowed (no fees) Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed. You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights We have included all charges provided to us by the property. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Front desk staff will greet guests on arrival.