Travelu, Guatapé

Early check-in fee: COP 25000 (subject to availability)Late check-in fee: 5-percent of room rate for check-in between 7:30 PM and midnightLate check-out fee: 5 percent of room rate (subject to availability)Credit card charges are subject to a surcharge of 4 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cleaning fee: COP 25000 per accommodation, per stayService fee: COP 15000 per accommodation, per stayYou may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).A damage deposit of COP 100000 will be collected before check-in. We have included all charges provided to us by the property.

No pets allowed, no service animals permitted. Check out before 11:00 AM. If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. No pets and no service animals are allowed at this property. Children welcome, No pets or service animals, No smoking. Smoking is not permitted. Check in after 3:00 PM. Minimum age to rent: 18.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools. Guests are required to contact this property by telephone, 24 hours prior to arrival to arrange check-in. Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the tripHost has not indicated whether there is a smoke detector on the propertyPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.