Villas Bambú by Isa, Chetumal

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Gap period enforced between guest stays - 72 hours Contactless check-out is available Property confirms they are implementing guest safety measures Temperature checks are available to guests Contactless food service / room service is available Social distancing measures are in place Guest accommodation is sealed after cleaning Staff temperature checks are conducted regularly Property is cleaned with disinfectant Guests are provided with free hand sanitizer Property confirms they are implementing enhanced cleaning measures Staff wears personal protective equipment Cashless transactions are available Reservation might be required for some facilities onsite Food service has been amended for enhanced safety Essential workers only - NO Contactless check-in is available Electrostatic spray is used for disinfection Masks are compulsory at the property No cribs (infant beds) available No rollaway/extra beds available Commonly-touched surfaces are cleaned with disinfectant No elevators. Maximum number of pets per room 1 Pets allowed. Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. Front desk staff will greet guests on arrival.